Return Policy

Return Policy

At Muri, we want you to feel good about what you choose. Please review our return policy carefully below.

Return Windows

  • 0–14 days after delivery: You are eligible for a full refund. Submit your return request by emailing us within 14 days of receiving your order.
  • 14–30 days after delivery: You are eligible for store credit. Submit your return request by emailing us within 30 days of receiving your order.
  • After 30 days: We are unable to accept returns.

How the Return Process Works

  • Email us at shopmuriclothing@gmail.com with your order number and the item you wish to return.
  • Once your request is approved, you must ship the item back within 5 days of receiving approval.
  • You must provide a tracking number once the item has been shipped — this is how we confirm the return was sent on time.
  • Upon receiving and inspecting the item, we will issue either a full refund or store credit depending on when your request was submitted.

Conditions for Return

  • Items must be unused, unworn, unwashed, and with all original tags attached.
  • We reserve the right to refuse returns if items are returned in unsatisfactory condition — stained, have odors, or appear used or washed.

Important Notes

  • Return shipping costs are the responsibility of the customer.
  • Store credit never expires and can be used on any future purchase at Shop Muri.
  • We are not responsible for return packages lost in transit — we recommend using a tracked shipping method.

Thank you for supporting mindful, small-batch fashion with Muri.